INTEGRATE JIRA WITH MICROSOFT TEAMS

HexaCorp LLC
2 min readJul 8, 2021

Here’s a tutorial on how to link a Microsoft Teams to Jira Projects and to send notifications to users in Teams when a task is assigned in Jira using Power Automate

POWER AUTOMATE DEVELOPMENT PROCESS

  • As a prerequisite for connecting to Jira from Power Automate, you will have to generate a Jira API token.
  • Logon to Power Automate and create an automated flow.
  • Give a meaningful name for the flow and in the Choose your flows’ trigger box Search for Jira and from the list that shows up choose the When a new issue is created action.

Fill in the below details for Jira connection

Connection name: Provide a valid name for the Jira connection.

Jira instance — URL of your Jira instance that you want to integrate with Teams.

Username or Email — Provide your Jira instance admin email address.

API Token — Provide API token generated from Jira.

  • After the settings for Jira connection is completed, Select the Jira project for which you want to send Teams Notification on task assignment.
  • Add the (+) action, search the Microsoft Teams connector and choose the Get @ mention token for a User.
  • Add the Dynamic content and choose the Issue Creator Email in getting @ mention token for a User
  • Click the Action (+) to a add a new action, Search the Teams Connector, and choose the Post Adaptive card as the Flow bot to a user action.

Below details has to be provided for the action

Recipient — Add the email address of the user to whom the notification should be sent in Teams.

Message — Add the Adaptive card Json Payload for the message body. Adaptive card can be created from https://adaptivecards.io/

Summary — Message Summary.

Is Alert — If set to true user will receive the alert for teams notification for this message.

  • After the flow creation steps are complete click on the Save icon to save the flow
  • Navigate to the JIRA instance and create a new task in the project
  • The user to whom the task is assigned will receive a notification in Teams with the task details.

Click on the link below to get an insight into Power Automate JIRA Integration

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HexaCorp LLC

HexaCorp is leading technology solutions and services company applying innovations to help enterprises transform their business. www.hexacorp.com